The Great Room Escape costs $29.95 a person. Our hours of operation are:
Before Attending The Great Room Escape you must fill out a liability waiver. If you are a minor, you need a parent or guardians signature in order to participate, otherwise you don’t get in. Filling out the waiver does not reserve a room for you. You must still purchase tickets.
PLEASE READ THE TERMS BELOW BEFORE PURCHASING TICKETS!
By choosing to play and attend any game at The Great Room Escape, Layton you agree that you have read and understand the terms and conditions below:
GROUP SIZES AND ATTENDANCE:
All of our experiences require a minimum of four (4) participants to be booked with an exception to Countdown in which two participants (2) can play. We will not allow you to play the game with less than the minimum required participants as many puzzles within the game require everyone to work together. If you do not have the minimal number of participants on your scheduled day you may be given the opportunity to reschedule. NO REFUNDS will be given.
ALL ROOMS ARE PRIVATE. We are committed to our players health and safety and therefore do not allow mixed groups to play in the same room at the same time. We recommend that you come with family members or those that you are in constant contact with. Each room holds a specific amount of people listed below. We will not make exceptions to exceed that maximum capacity listed.
Ghost Hotel Room: Eight (8)
Houdini Room: Eight (8)
Cabin Room: Eight (8)
Countdown: Six (6)
Quest: Eight (8)
We do not allow guests younger than the age of eight (8).If any of the players within the party are under the age of eighteen (18), a parent or guardian must sign a waiver on their behalf. If there is a player that is between the ages of eight (8) and thirteen (13), a parent or guardian who is of eighteen (18) years of age or older, must accompany the minor(s) during this experience.
INFANTS ARE NOT ALLOWED IN ANY OF OUR ROOMS EVEN IF YOU SAY YOU WILL HOLD THEM. Please make other arrangements before showing up as there will be no exceptions made.
You must be in good health to play any of our games and should be free of but not limited to: heart conditions, epilepsy, pregnancy and physical limitations that complicates bending, moving, or standing for long periods of time.
* If you have any symptoms of COVID-19 (i.e. fever, cough, shortness of breath) please do not come! We will gladly reschedule you. Even though we are not medical professionals, If we feel that you are showing any signs of sickness, we reserve the right to refuse entrance and may refund or reschedule you or your party.
* MASK ARE REQUIRED AT ALL TIMES IN THE BUILDING. Your mask must cover you mouth and nose. Staff members have no authority to override this.
* Please wash your hands before playing your game. We also have hand sanitizer available .
* Please social distance yourself by maintaining a 6 foot distance from other players and actors.
ARRIVING TO PLAY YOUR GAME:
For safety reasons, we encourage customers not to wait in the lobby before their games starts. However, if you do want to wait inside, you must stay in one of our designated “ZONES” the entire time. When it is time for your game to start we will send you a text to either come in or come up to the receptionist’s desk. We will always attempt to start games right on time so please don’t be late! If you are late you will not be admitted in. If another experience has openings on the same day, we may try to accommodate, however, there are NO REFUNDS.
AFTER YOUR GAME:
To encourage social distancing and minimize group sizes, we encourage you to exit the building as soon as possible after your game. If you are are picking someone up after the game, please be on time to pick them up.
While in the past we have offered complimentary photos, unfortunately at this time all photo inside the building have been suspended. You are however allowed to take pictures outside of the building in front of any of our signs or posters. Our staff has also been asked to reframe from taking pictures for customers using the phones.
RESCHEDULING / LATE FOR GAME:
We understand unexpected events might occur and should you find that you need to reschedule your experience, please contact The Great Room Escape, Layton (801-546-6446) within twenty-four (24) hours advanced notice and we will do what we can to get you moved to another time and game. If we or you cannot easily find a time to reschedule, we will be happy to offer a credit that can be used for your specific game originally booked within 90 days of your cancellation. No refunds will be given. If you attempt to reschedule in less than 24 hours your you may lose your tickets and times all together if we do not have enough time left for another customer to purchase your intended time and game. Management will look at the situation the outcome will be considered on a case by case situation.
DISORDERLY CONDUCT, UNSAFE AND MISC. CIRCUMSTANCES:
We have the right to refuse business to anyone including, but not limited, to those who are showing symptoms of COVID-19, under the influence of drugs and/or alcohol or are being disorderly. Additionally, any player who chooses not to respect the rules presented for the experience, interacts poorly with employees, or decides to interfere with the game causing damage and/or conflict with items in the room or other players, we have the right to stop the experience and remove the offending party. Any removed player for these reasons forfeits the right to any financial refund, credit, or compensation. Should damage to the property happen or harm fall upon our employees and/or other players directly or indirectly from someone in your party, the person booking the room and/or the offending person(s) may be held liable for any action appropriate to the aggression. This may include financial compensation for materials, labor, and costs for downtime of the game in question. If needed, we will pursue legal action against any or all parties involved. This is for the safety of the guests and the employees of The Great Room Escape Layton.
Fill Out Online Waiver
Purchase Your Tickets Here
Please contact us if you would like to book an entire room at a special group rate and time. Upon request and with advance notice, we can accommodate groups any time of the day. Limited facilities are also available for a conference area.